Traffic Incident Management

Traffic Incident Management / Programs & Services / Road Rangers

Road Rangers

Picture of a Florida roadway

The service patrol concept, known today as the Road Rangers, is a free service of the Florida Department of Transportation and its partners and was initially used for the management of vehicle incidents in construction zones. This program has since expanded to respond to all type of incidents and has become one of the most effective elements of the Department's incident management program. Road Ranger’s are typically assigned to work along major interstate corridors and within construction areas on these interstates. Road Ranger Services can include: providing a limited amount of fuel, assisting with tire changes and other types of minor emergency repairs.

Road Ranger TruckSome of the documented benefits of the program are below:

  • Increased safety at incident scenes
  • Reduction of secondary accidents
  • Reduction of incident duration by assisting the Florida Highway Patrol
  • Assistance to disabled or stranded motorists
  • Removal of road debris
  • Reduction of congestion produced air pollutants

Select this link for additional Road Ranger information.

Road Ranger Annual Reports

Motorists receiving assistance from the Road Rangers are given a small comment card to complete. This comment card offers the motorist an anonymous opportunity to provide feedback on the service they received. The cards are sent back to the Department and analyzed.